Newcastle Family Practice is seeking afriendly, reliable, and experienced Casual Medical Receptionistto join our supportive healthcare team.
This is a key front-of-house position, ideal for someone who enjoys working with patients, thrives in a busy medical environment, and takes pride in providing professional, friendly, and compassionate service.
The position is offered on acasual basis with a guaranteed minimum of 8 hours per week, with regular weekday shifts and the opportunity to workadditional hours for holiday and sick leave relief.
We are looking for someone who is flexible and available to work acrossweekday business hoursas required.
Weekdays only — no evenings or weekends.
Key Responsibilities
Greet and welcome patients in a qualified, warm, and courteous manner
Schedule appointments and manage patient bookings efficiently, processing registration forms, and managing patient records
Assisting with the organisation and maintenance of the medical practice's administrative systems
Process patient registrations and maintain accurate medical records
Handle incoming phone calls, enquiries, and patient requests
Liaise closely with clinicians to support seamless patient care
Maintain strict patient confidentiality and attention to detail
Provide general administrative support as required
About You
To be successful in this role, you will have:
Previous experience as a Medical Receptionist (essential)
Experience usingBest Practice medical software (highly regarded)




Strong customer service skills with a friendly and professional approach
Excellent communication and interpersonal skills
Strong organisational and multitasking abilities
Confidence using computer systems and medical software
A genuine interest in healthcare and patient wellbeing
Availability to work a minimum of 8 hours per week
Flexibility to workadditional hours for holiday and sick leave relief
Reliability and a strong work ethic
Australian working rights
What We Offer
At Newcastle Family Practice, we value our people and are committed to creating a positive and supportive workplace.
You'll benefit from:
Guaranteed minimum of 8 hours per week
Additional hours available forholiday and sick leave relief
Weekday-only working arrangements
No evenings or weekends
A welcoming and collaborative team environment
Ongoing training and development opportunities
Valuable experience within a well-established medical practice
A welcoming workplace where patient care and teamwork are highly valued
About Us
Newcastle Family Practice is a trusted, well-established medical centre providing comprehensive and compassionate care to our local community.
Our experienced clinical and administrative team is dedicated to delivering high-quality healthcare in a warm, respectful, and patient-focused environment.
Our practice is known for its warm and welcoming atmosphere, and we take pride in our reputation for excellence.
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📌 Casual Medical Receptionist (New South Wales)
🏢 Newcastle Family Practice
📍 New South Wales