Level 2 IT Support Technician (MSP Experience Required)
At Rubiks IT, we believe small organisations should be empowered by technology so they can operate confidently and focus on their business.
Our mission is to enable businesses to achieve more by delivering reliable, proactive IT support that allows them to focus on what they do best.
Rubiks IT is a growing MSP based in Miami QLD, supporting small to medium businesses.
We are seeking a reliable, technically capable Helpdesk Technician withprevious MSP experiencewho can confidently support clients across Microsoft 365, networking, and endpoint environments.
This is not an entry-level role.
What You'll Be Responsible For
Managing helpdesk tickets to SLA
Endpoint management (Windows, iOS, Android)
Network troubleshooting (switches, WAPs, firewalls)
Onsite client support when required
Documentation and proactive monitoring
What We're Looking For
Minimum 2 years experience in an MSP workplace
Experience with Intune / MDM
Solid understanding of TCP/IP and networking fundamentals
Full unrestricted rights to work in Australia
$65,000 – $75,000 depending on experience.
Higher considered for proven MSP background.
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📌 Level 2 It Support Technician (Msp Experience Required) (Gold Coast)
🏢 Rubiks iT
📍 Gold Coast