4 Hearts Support Pty Ltd – Coolangatta QLD
Support Workers – Male & Female
Coolangatta | Gold Coast, QLD
4 Hearts Supportis seeking experienced and compassionatemale and female Support Workersto join our team inCoolangattato support a new participant transitioning back into the community.
This is an important opportunity to provide consistent, respectful and person-centred support during a significant period of transition.
We are looking for workers who can build trust while maintaining clear professional boundaries, follow established support strategies and contribute to a safe and positive environment.
About the Role
You will provide individualised support to a participant as they transition back into community living.
Support may include:
Supporting the participant to re-establish routines and daily living skills
Community access and participation
Supporting appointments, activities and community-based commitments
Assisting with household tasks and maintaining a safe living setting
Encouraging independence, positive decision-making and social connection
Supporting the participant to engage appropriately within the community
Providing calm, consistent and respectful support during periods of stress or heightened emotions
Following the participant's support plan, behaviour support strategies and risk-management procedures
Maintaining professional boundaries at all times
Completing accurate shift notes, incident reports and other required documentation
Working collaboratively with the participant, family/support network and wider professional team where appropriate
About You
We are looking for people who are:
Calm, patient and emotionally mature
Reliable and consistent
Confident working with complex support needs
Able to maintain professional boundaries while developing positive rapport
Comfortable working within structured routines and support plans




Able to recognise changes in behaviour, mood or presentation and escalating concerns appropriately
Respectful, non-judgemental and genuinely committed to supporting people to achieve positive outcomes
Confident working independently while also contributing to a team
Strong communicators with good written documentation skills
Comfortable supporting community reintegration and maintaining a safe environment
Experience working with complex behaviours, forensic backgrounds, psychosocial disability, trauma, mental health, substance-use histories or other high-support environments will be highly regarded.
Essential Requirements
NDIS Worker Screening Check
Working with Children Check, where applicable
Current First Aid & CPR
NDIS Worker Orientation Module
Relevant qualifications and/or demonstrated experience in disability or community support
Current Australian driver's licence
Reliable vehicle with appropriate insurance
Ability to provide required pre-employment checks
Availability for a range of shifts, including weekends and potentially active/sleepover support depending on participant requirements
What We Offer
At4 Hearts Support, we are a small, director-led team focused on providing personalised, consistent and high-quality support.
You will have the opportunity to work closely with a supportive team and contribute meaningfully to a participant's transition back into community life.
We value workers who arereliable, respectful, accountable and genuinely invested in the people they support.
Location
Coolangatta / Southern Gold Coast
Employment
Casual / Part-Time opportunities available, with the potential for ongoing hours based on participant needs and roster requirements.
Male and female applicants are encouraged to apply.
If you believe you have the experience, maturity and approach required for this role, we would love to hear from you.
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📌 Community Access/ Home Support (Gold Coast)
🏢 4 Hearts Support
📍 Gold Coast