Australian Financial Complaints Authority (AFCA) in Melbourne is seeking a Senior Ombudsman, Scams to lead and develop a team of dispute resolution specialists.
You will provide technical leadership, coaching, and ensure fair, independent decisions for consumers across banking, telcos and digital platforms.
The role requires senior legal qualifications and a proven track record in consumer resolution, with solid communication and stakeholder engagement skills.
#J-*****-Ljbffr