Lead.
Curate.
Elevate.
Barrel & Batch is one of Australia's newest and fastest-growing premium alcohol retailers, offering an exceptional selection of wines, whiskeys, spirits, and craft beers, we are building a destination for collectors, enthusiasts, and discerning customers seeking something extraordinary.
As we continue our growth journey, we are seeking an experienced and driven Store Manager to lead our store operations, elevate our premium customer experience, and play a key role in shaping the future of the Barrel & Batch brand.
This is not a typical retail management role, it is an opportunity to oversee a highly curated, regulated inventory while delivering an exceptional experience to collectors, connoisseurs, and high-value clientele.
If you combine commercial leadership with deep product knowledge and thrive in a premium retail environment, we'd love to hear from you.
The Role
As Store Manager, you will oversee all daily operations while cultivating a premium brand experience that seamlessly integrates business performance with expert product knowledge.
You will play a pivotal role in driving sales, developing a loyal customer base, and positioning Barrel & Batch as a destination for reliable wine and whisky buyers.
Key Responsibilities
Operational Management
Oversee daily store operations including opening/closing procedures, cash handling, and store security
Maintain premium presentation standards across the store
Ensure a seamless, high-end customer experience at every touchpoint
Inventory & Product Curation
Collaborate with buyers to curate a diverse and compelling wine and whisky selection
Manage ordering, stock control, and stocktaking




Coordinate with distributors to secure rare, limited, and allocated releases
Team Leadership
Recruit, train, and mentor a knowledgeable and service-driven team
Develop staff product expertise to ensure confident, informed recommendations
Foster a culture of professionalism and accountability
Customer & Relationship Management
Build and nurture long-term relationships with VIP customers and collectors
Provide personalised procurement and cellar-stocking advice
Develop and grow a loyalty database with regular email and SMS communications
Events & Marketing
Plan and host in-store tastings, workshops, and educational events
Implement visual merchandising strategies aligned with premium positioning
Drive community engagement and repeat visitation
Compliance
Ensure strict adherence to local liquor licensing laws
Enforce RSA protocols and age verification standards
About You
3-7 years' experience in retail management, ideally within luxury retail, fine wine, or hospitality
Strong commercial acumen with the ability to analyse sales data, manage wage budgets, and achieve growth targets
Advanced knowledge of global wine regions, vintages, and production methods
WSET Level 2, 3, or Diploma highly regarded
Proficient in POS systems (e.g., Shopfront or Lightspeed), inventory software, and Microsoft Excel
Exceptional interpersonal and communication skills
Comfortable working weekends and peak trading periods
Why Join Barrel & Batch?
Work with rare and highly allocated wines and whiskies
Engage with passionate collectors and enthusiasts
Lead a premium retail environment with strong brand positioning
Clear pathways to multi-site or area management opportunities
#J-*****-Ljbffr

📌 Retail Manager (Sydney)
🏢 Barrel & Batch
📍 Sydney