Job Description
Smith Street Medical Centre – Charlestown NSW
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We are looking for a friendly, highly motivated receptionist that will thrive in a team environment to join our support team of administrators and clinical staff.
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Requirements
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Previous experience in similar roles is highly regarded but not essential as training will be provided.
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Previous experience with Best Practice is highly regarded but not essential.
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Working with Children Check is required or a willingness to obtain one.
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Reception & Administration
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Open and close clinic.
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Communicate with patients via phone, email and in person, in a courteous and efficient manner.
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Schedule appointments for patients.
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Issue patient invoices/receipts and bulk bill as required.
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Enter and update patient registration details.
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Exercise confidentiality with regards to patient care and all aspects of the practice.
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Assist doctors and nurses as requested and required.
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Correspondence management.
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General housekeeping such as tidying and cleaning of waiting room and other practice facilities when necessary.
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About Us
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At Smith St Medical Centre, we've been proudly caring for the community for over 70 years, with two clinics in Newcastle NSW, and one in Gungahlin ACT. As a privately owned and locally operated healthcare provider, we are committed to delivering high-quality, patient-focused care across our clinics.
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Our team is passionate about creating a supportive and collaborative environment for both patients and staff, with a solid focus on continuity of care, innovation, and community connection. As we continue to grow, we remain dedicated to fostering a positive workplace culture where healthcare professionals are valued, supported, and empowered to thrive.

📌 Medical Receptionist (P/T) (New South Wales)
🏢 Smith Street Medical Centre
📍 New South Wales