Job Description
BROADSAFE MAINTENANCE PTY LTD – Bundamba QLD
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Working closely with management and operational teams, you will assess existing systems and processes, identify inefficiencies and develop recommendations to improve organisational effectiveness, productivity, service delivery and resource utilisation.
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Key responsibilities
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Analyse and evaluate organisational structures, operational systems, procedures and work methods across the business.
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Review workflows associated with maintenance, cleaning, security, specialised services and other service operations.
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Consult with managers, supervisors and employees to understand existing work practices and identify operational issues.
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Analyse workflow charts, work orders, service records, reports, procedures and other organisational information.
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Conduct work studies and assess existing and proposed methods, procedures and resource allocation.
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Identify duplication, process bottlenecks, inefficiencies and gaps in organisational systems.
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Develop recommendations for improved work methods, procedures, workflows and allocation of resources.
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Review operational processes and identify opportunities to improve productivity, efficiency and service consistency.
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Prepare process maps, workflow documentation, procedure manuals, operational instructions and analytical reports.
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Monitor the effectiveness of implemented improvements and recommend further changes where required.
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About you
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Relevant tertiary qualification in business, management, commerce, organisational studies, operations management or a related discipline, or equivalent relevant experience.
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Demonstrated experience in organisational analysis, business process improvement, workflow analysis or methods analysis.
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Strong analytical, problem-solving and research skills.
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Experience reviewing and improving organisational systems, procedures and work practices.
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Ability to analyse operational data, records and documentation and translate findings into practical recommendations.
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Strong written and verbal communication skills.
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Ability to prepare qualified reports, process documentation and recommendations for management.
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Strong stakeholder consultation and interpersonal skills.
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High attention to detail and a structured approach to analysing business processes.
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Ability to work independently and collaboratively with management and operational teams.
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About us
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Broadsafe Maintenance Pty Ltd is an established Queensland-based facilities management and maintenance services company providing integrated building maintenance, commercial and GMP cleaning, security, specialised services, e-waste and IT asset disposal, and IT integration solutions.

📌 Organisation And Methods Analyst (Queensland)
🏢 Broadsafe Maintenance
📍 Queensland