Job Description
"Behind every high-performing product range is a planner who knows how to balance customer demand, inventory performance and commercial outcomes."
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SkinKandy is the global destination for body piercing and piercing jewellery. With a portfolio of 100+ stores across Australia, New Zealand and international markets, we're redefining the piercing experience and empowering our customers to express their individuality through expertly curated jewellery collections and world-class service.
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As we continue our rapid growth journey, we're looking for an experienced and commercially minded Merchandise Planner to join our Planning & Projects team at our Sunshine Coast Head Office.
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This is an exciting opportunity for a retail planning professional who enjoys turning data into action, influencing commercial decisions and driving sales, margin and inventory performance across a growing global retail business.
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The Role
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Reporting to the Merchandise Manager, the Merchandise Planner owns the end-to-end planning process across our jewellery and piercing categories.
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Working closely with our Buying, Retail Operations, Ecommerce, Finance and Warehouse teams, you'll be responsible for merchandise financial planning, forecasting, inventory performance, assortment planning, Open-to-Buy (OTB) management and trade reporting.
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This role is pivotal in ensuring we have the right products, in the right locations, at the right time, while delivering strong commercial outcomes and an exceptional customer experience.
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What You'll Be Doing
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Own and maintain the Merchandise Financial Plan (WSSI), including sales, stock, intake, margin and markdown forecasts
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Manage Open-to-Buy budgets and reforecast performance across categories, channels and store clusters
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Develop sales and inventory forecasts for campaigns, new store openings and peak trading periods
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Partner with the Buying Team to develop option plans, assortment strategies, pricing architecture and category plans
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Analyse product and category performance to identify opportunities that improve range productivity and support future buying decisions
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Manage stock plans across retail and ecommerce, supporting allocation and replenishment strategies to maximise availability and minimise inventory risk
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Monitor key performance indicators, including stock cover, inventory turn, sell-through, aged stock, sales and margin
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Produce weekly and monthly trade reporting, translating data into clear commercial insights and practical recommendations
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Reforecast performance and recommend actions to improve stock health, trading outcomes and achievement against plan
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Maintain accurate product, inventory and planning data across merchandising systems
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Support improvements to merchandise planning processes, reporting capabilities and system efficiencies
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Collaborate with Buying, Retail Operations, Ecommerce, Finance and Warehouse teams to support effective commercial decision-making
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What We're Looking For
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We're looking for a commercially minded planner who enjoys working with data, solving problems and influencing business performance.
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You'll ideally bring:
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2-4 years' experience in merchandise planning, inventory planning, allocation planning or retail planning roles
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Strong experience with forecasting, WSSI, OTB management and inventory analysis
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Advanced Microsoft Excel skills
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A strong understanding of retail sales, margin, stock and inventory drivers
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Excellent analytical and problem-solving capabilities
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Strong organisational and time management skills
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Exceptional attention to detail and accuracy
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The ability to communicate insights and recommendations with confidence
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A collaborative approach and ability to build strong cross-functional relationships
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Highly Regarded
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Experience within jewellery, accessories, fashion, beauty or lifestyle retail
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Experience in a multi-site retail environment
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Exposure to ecommerce inventory planning and channel management
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Experience using ERP, POS or merchandise planning systems, particularly NetSuite and/or Lightspeed
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Tertiary qualifications in Business, Commerce, Analytics, Supply Chain or a related discipline
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Why Join SkinKandy?
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At SkinKandy, we're passionate about developing our people and creating rewarding long-term careers. We are committed to investing in our team and providing opportunities for growth as we continue to expand across Australia and internationally.
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Our SkinKandy Squad enjoy:
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Ongoing coaching, training and professional development
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Career progression opportunities within a growing global retail business
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A genuine opportunity to influence category, inventory and commercial performance
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Exposure to senior stakeholders across buying, merchandising, finance and retail operations
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Generous staff discounts across our jewellery collections
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A supportive, team-oriented and high-performing team culture
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The opportunity to work from our Sunshine Coast Head Office alongside passionate industry professionals
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Most importantly, you're joining a business where your contribution is valued, your development is encouraged, and your career growth is supported.
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#freetobe
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At SkinKandy, we are committed to creating a workplace and culture that celebrates diversity, inclusion and individuality. We believe everyone deserves the opportunity to be their authentic self and are proud to be an equal opportunity employer.
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Sounds Like You?
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If you're ready to take ownership of planning performance and play a key role in shaping the future growth of an ambitious global retail brand, we'd love to hear from you.
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Careers page:

-at-skinkandy

📌 Merchandise Planner (Queensland)
🏢 Skinkandy
📍 Queensland