Job Description
Join a growing national service team supporting commercial maintenance delivery
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SCIS Property Group prides itself on providing high quality commercial construction and maintenance solutions to clients across Australia. As our service team continues to grow, we are seeking an experienced Service Coordinator to support the delivery of reactive and planned maintenance across our national portfolio.
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About the Role
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You will play a key role in coordinating maintenance works across multiple trades, ensuring jobs are scheduled, tracked and delivered in line with client expectations and SLAs.
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Working from our Alexandria office, you'll be the link between clients, trades, and internal teams, managing workflows and ensuring jobs move efficiently from allocation through to completion.
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This role suits someone who enjoys a structured but rapid-moving environment, where priorities can shift and strong coordination makes the difference.
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Key Responsibilities
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Coordinate reactive and preventative maintenance work orders across multiple trade types
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Schedule and allocate jobs to a national trade network
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Monitor job progress and ensure timely completion in line with SLAs
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Act as the primary point of contact for clients and trades, providing premium customer service
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Manage job updates, variations and close-out within the system and client portals
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Prioritise urgent works and respond to changing requirements
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Resolve scheduling issues, access challenges, and service delivery queries
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Build strong working relationships with our trade network
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What We're Looking For
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Experience in a Service Coordinator, Scheduler or Facilities Coordinator role is a must
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Background in maintenance, trades, facilities or property services
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Understanding of reactive vs preventative maintenance workflows
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Strong organisational skills with the ability to manage multiple jobs concurrently and adapt to changing priorities
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Confident communicator who can manage both clients and trades
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Team-oriented with a proactive approach to problem solving
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Calm, solutions-focused approach in a fast-paced workplace
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Why Join SCIS
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Be part of a growing national service operation
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Work with a diverse portfolio of commercial and government clients
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Supportive and collaborative team environment - be a part of a team that genuinely care for each other
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Clear opportunities for personal development and career progression
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Stable, full-time employment: Monday to Friday, 8:00am - 4:30pm
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This exciting position will provide the successful candidate with excellent client connections and relationship building opportunities as well as career development in the commercial and government property sector.

📌 Service Coordinator (Trades / Facilities) (New South Wales)
🏢 SCIS Property Group
📍 New South Wales