Job Description
Automotive Service
Receptionist/Concierge
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An exciting opportunity is available at Warrnambool Auto Group's Nissan, Chery & Kia Showroom for a customer focused Service Receptionist to join our friendly team.
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As the successful candidate you are well presented, professional and proactive. You are an excellent communicator, display sound time management and organisational skills combined with a strong focus on exceptional customer service.
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Responsibilities include;
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Answering the inbound contacts in a timely manner
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Processing repair orders, quotes, invoices, and payments
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Resolving customer issues quickly and effectively, whilst maintaining a high standard of customer care
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Sales and booking of service and repairs
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The successful candidate will;
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Display robust customer service skills, both in person and over the phone
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Demonstrate well developed written and spoken communication skills
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Work effectively in a small team environment
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Hold a current, valid, Australian drivers license
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Manage service parking
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What's on offer:
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Full training provided as a Service Receptionist
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Support from a friendly, professional team
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Experience in a dealership is not essential, however prior customer service/ admin experience will be looked upon favourably.
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📌 Automotive Service Receptionist/Concierge (Warrnambool)
🏢 Warrnambool Auto Group
📍 Warrnambool
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