Club General Manager – World Gym Townsville
Take the lead at one of Australia's strongest fitness brands.
Why World Gym?
At World Gym Australia,we'rebuild differently.
Since launching in Australia in ****, World Gym Australia has grown into a nationally recognised fitness brand built on community, culture,performanceand results.We'relooking for a driven and accountable Club General Manager to lead the overall success of World Gym Townsville – from team performance and member experience and revenue growth.
This is more than a management role.
It's an opportunity to build a strong club culture, develop high-performing teams, and drive measurable results across every area of the business.
Why Lead With Us?
Competitive salary and bonus structure
Complimentary gym membership
Staff discounts across our Pro Shop and Barbell Café
Career progression opportunities within a growing national network
Ongoing leadership development and support
A high-energy, team-first culture built on accountability, community, and results
The opportunity to make a real impact within a high-performing club environment
The Role
As a Club General Manager, you'll lead the overall performance, culture, and operations of the club across sales, member experience, personal training, group fitness, reception, and retail.
This is a hands-on leadership role for someone who thrives on accountability, team development, operational excellence, team development, and driving measurable results.
You'll be responsible for building a high-performing culture, maintaining strong operational standards,



and ensuring an exceptional member experience across all areas of the business.
Leadership & Performance:
Lead, develop, and hold the team accountable to performance standards, KPIs, and club expectations
Drive a robust team culture built on professionalism, ownership, and results
Coach team members toward growth and operational excellence
Operations & Business Management:
Oversee day-to-day club operations, systems, compliance, and presentation standards
Monitor club performance including revenue, labour, expenses, and profitability
Review reporting, identify opportunities for improvement, and implement operational initiatives that drive results
Support strong sales performance, lead conversion, and member retention strategies
Resolve escalated member concerns professionally and effectively
Maintain a clean, safe, welcoming, and high-energy club environment
Growth & Culture:
Support business growth initiatives and local club strategy
Lead from the front and create an environment where both members and staff thrive
What You'll Bring
Proven leadership experience within fitness, retail, hospitality, or service-based industries
Strong track record leading teams to measurable performance outcomes
Confident managing accountability and difficult conversations
Financially literate with experience managing budgets, KPIs, or reporting
Highly organised, resilient, and process-driven
Strong communication and decision-making skills
Comfortable leading in a fast-paced, high-performance environment
Passionate about people, culture, and creating strong team environments
#J-*****-Ljbffr

📌 Club Manager (Townsville)
🏢 World Gym
📍 Townsville