Job Description
Are you an organized administrator with a can-do attitude and a background in hospitality?
As a Workforce Coordinator, you will be responsible for liaising with both clients and staff members to achieve effective workforce outcomes.
Focusing on both the day of operations and future allocations, you will be able to think on your feet to ensure optimal staffing coverage for our clients.
A key part of your role will involve recruiting and onboarding temporary staff to meet fluctuating client demands.
Role Responsibilities
Work with Brisbane Team and other National key staff to ensure seamless operational activity
Forward planning and allocation of personnel
Management of high-volume incoming calls
Proactively identify solutions to meet workforce objectives
Prepare workforce reports including shift confirmations and coverage requirements
End to end recruitment and conducting various skills testing
Experience and Competencies
Highly developed administration skills with proficiency in Excel, Word, and Outlook is essential for this position
Previous hospitality and/or customer service experience
Demonstrable problem-solving skills and attention to detail
Solid time management and organisational skills
Excellent written and oral communication skills
Self-motivated and able to work both independently and as part of a team
Please note: If you have not heard from us within seven (7) working days of submitting your resume, your application will be kept on file, and we will contact you if a suitable position becomes available.
This role requires availability to work a rotating roster across 6 days
The rotating roster includes weekends as required