Upwind Security is seeking a highly skilled Technical Support Specialist in Australia to troubleshoot complex technical issues, ensuring exceptional customer satisfaction.
You will document solutions, escalate critical cases, and leverage cloud expertise to deliver strategic support and build lasting customer relationships.
You will engage with customers via chat, Slack, or email, diagnose problems, and contribute to knowledge base while collaborating with R&D; and Product teams to drive
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📌 Cloud Security Support Specialist (South Australia)
🏢 Upwind Security
📍 South Australia
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