23 Sep
|
Three Blue Ducks
|
Tumut
23 Sep
Three Blue Ducks
Tumut
Job Description
This is a hands-on hybrid role combining both hotel and restaurant management for someone who leads from the front - supporting the day-to-day running of service, guiding the team and ensuring a consistent, high-quality guest experience.
The Accommodation Assistant Manager plays a key role in supporting the overall management and day-to-day operations of the lodge, ensuring exceptional guest experiences while achieving operational and financial objectives.
As the second-in-charge, this position assumes full responsibility for lodge operations in the Accommodation Manager's absence and independently manages front office operations as required.
Key responsibilities
Support the day-to-day operation of the lodge, and independently manage front office operations, including opening and closing procedures
Coordinate daily activities across accommodation, housekeeping, and guest services
Monitor occupancy, revenue, and operational performance
Lead and mentor team members, assisting with staff rostering, onboarding, training, and day-to-day supervision
Assume responsibility for lodge operations during management absences
Deliver exceptional customer service and respond promptly and professionally to guest enquiries, requests, and feedback
Maintain exceptional standards of presentation, cleanliness, and guest satisfaction across all areas of the property
Build positive relationships with guests to encourage repeat visitation and positive reviews
Assist with budgeting,
payroll processing, financial reporting, and cost control initiatives
Manage purchasing, supplier relationships, stock control, and monthly stocktakes
Supervise and manage the restaurant floor and bring beverage and food knowledge to ensure customers are well looked after during their dining experience
Lead service and support the team across floor and bar
Run shifts and maintain strong service standards
Assist with training and development of junior staff
About you
Previous experience in a supervisor or senior FOH role
Strong understanding of service, flow and guest experience
Confident across both floor and bar
Calm, organised and reliable under pressure
A natural leader with a positive, team-first approach
About us
Three Blue Ducks at Nimbo Fork is set on a stunning property just outside Gundagai, surrounded by rolling hills, native bushland and wide-open spaces.
It's a unique regional venue offering relaxed, produce-driven dining with a strong focus on genuine hospitality.
The 6 room lodge and additional 6 boutique cabins offer an idyllic escape.
Three Blue Ducks is all about valuable food, good people and good vibes.
We care deeply about where our produce comes from, how it's served, and the impact we leave behind.
Work with a passionate, supportive team
Stunning regional location in Nimbo
Opportunities to grow within a respected hospitality group
Access to EAP & Employee Referral Program
📌 Acccomodation & Restaurant Assistant Manager | Nimbo (Tumut)
🏢 Three Blue Ducks
📍 Tumut