Australian Concert & Entertainment Security – Sydney CBD NSW
ACESGroup - Where People, Safety and Technology Connect
At ACESGroup, we have always been a leader in combining operational expertise with cutting‐edge technology.
Our point of difference is clear:
we do not just use technology – we build it.
Across every division, from frontline operations to corporate services, our bespoke technology is transforming how we work, improving safety, efficiency and decision‐making in real time.
We are now seeking an experienced
Security Ranger Supervisor
to join our team and take a hands‐on leadership role in the delivery of security, public safety and customer service operations across metropolitan Sydney.
About the Role
As a Security Ranger Supervisor, you will lead from the front, providing day‐to‐day direction and support to frontline Rangers while ensuring a professional, proactive and customer‐focused security presence.
You will coordinate shift operations, conduct team briefings, respond to incidents and emergencies, maintain high operational standards and support your team in delivering a safe and welcoming environment for visitors and the wider community.
This is a varied, highly visible position suited to an experienced security skilled who enjoys leading people, solving problems and being actively involved in frontline operations.
Key Responsibilities
In this role, you will:
Lead, support and coordinate frontline Security Rangers during daily operations
Prepare operational shift briefs and conduct effective pre‐shift team briefings
Allocate and coordinate resources to support operational requirements
Provide clear direction and leadership during incidents, emergencies and other operational situations
Promote high standards of professionalism, presentation, customer service and operational performance
Support team members with day‐to‐day guidance, coaching and operational matters
Communicate effectively with management, stakeholders and other operational teams
Deliver skilled customer service and visitor engagement




Conduct regular vehicle and foot patrols to protect people, property and physical assets
Monitor public spaces and proactively identify and respond to safety and security risks
Act as a first responder to incidents and emergencies
Operate and monitor control room, surveillance and security technology systems
Manage and monitor access control requirements
Complete accurate incident reports, security documentation and operational records
About You
You are an experienced security professional who is confident leading people in a dynamic, customer‐facing environment.
You will bring:
A minimum of 2 years' experience in a security supervisory or similar leadership role
Demonstrated ability to lead and coordinate frontline teams
Strong operational judgement and the ability to remain calm under pressure
A strong customer service focus and confidence engaging with members of the public
Excellent verbal and written communication skills
Strong attention to detail and reporting capabilities
A professional approach and high standard of personal presentation
Reliability, punctuality and a commitment to maintaining high operational standards
Confidence using technology and security systems
Availability to work across a rotating 24/7 roster
Required Certifications
To be considered, you must hold:
Current NSW Class 1A Security Licence
Current First Aid & CPR Certificate
Current Responsible Service of Alcohol (RSA) Competency Card
Unrestricted NSW Driver Licence
Highly Regarded or Willing to Obtain
The following qualifications and certifications will be highly regarded:
White Card
Traffic Control and Traffic Management Plan (Implementer) qualifications
SEINS training
Working With Children Check
Why Join ACESGroup?
At ACESGroup,



we aim to offer more than just a job – we provide opportunities to build long‐term careers.
As part of our team, you will have access to:
Opportunities to work across some of Sydney's most recognised and high‐profile locations
Clear career pathways within a growing national organisation
Ongoing training and professional development through our internal RTO, Affrim Training
Exposure to innovative security technology and operational systems
Competitive employment conditions and long‐term opportunities
A supportive environment where strong performance and leadership are recognised
About ACESGroup
ACESGroup is a leading national provider of security, safety, events and technology solutions, with more than 40 years' experience supporting a diverse portfolio of public and private organisations.
Our people operate across commercial facilities, public precincts, aviation, education, hospitals, parklands, technology precincts and major sporting and entertainment venues.
What sets us apart is how we connect
people, safety and technology
.
ACESGroup is not simply a security company using technology in the background. We develop and integrate technology into the way our teams operate, helping create safer, smarter and more connected environments for our people, clients and communities.
ACESGroup is an equal opportunity employer committed to workforce inclusion and diversity. We encourage applications from people of all backgrounds.
Successful applicants will be required to complete relevant pre‐employment checks, which may include background, police, medical and reference checks.
ACESGroup does not accept referrals from recruitment agencies.
ABN: ************** | ACN: *********** | M/L: | ASIAL Member: ****** | RTO: ***** | VIC: PSBL **********S
Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affrim Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.
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📌 Security Supervisor - Ranger Supervisor (New South Wales)
🏢 Australian Concert and Entertainment Security
📍 New South Wales