Job Description
Hands-on Management Couple - Award Winning Luxury Lodge n
Mt William Holdings Pty Ltd – Grampians VIC
Mount William Station | Award-Winning Luxury Hotel n
Grampians, Victoria | Live-in | Full-Time
About the Opportunity n
Mount William Station is seeking an
exceptional emerging or experienced hospitality management couple
ready to step into a
hands-on role
at one of Australia's most distinctive luxury country lodges.
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This role is designed for
high-potential & experienced couples
with a strong background in
luxury hotels, luxury lodges or fine-dining environments
, who are ready to grow into a management position or assistant General Manager roles with mentorship, autonomy and long-term opportunity.
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We are a
mission-based, owner-operated business
focused on genuine hospitality, heritage, and excellence. This is not a corporate role, it is immersive, on-site and deeply connected to the guest experience.
The Role n
As a Management Couple, you will jointly lead the
day-to-day operation of the hotel
, working hands-on, in the frontline of the guest experience, front of house, guest comms, back of house and operational delivery. Given our high-end small number of rooms (8 luxury ensuites), the role is perfect for two individuals who want a strong connection to guests and minimal staff management (2-3 FTE + casuals)
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This is a
visible, hands-on position
. Welcoming guests, providing fine dining service, supporting events, assist to managing our small team and helping uphold the high standards that define Mount William Station.
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You will work closely with the owners and senior team,



with a clear pathway to grow in responsibility and remuneration as the business and your career evolves.
Key Responsibilities n
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Deliver warm, intuitive
five-star guest experiences
from arrival to departure
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Lead
front-of-house operations and guest communications
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Be responsible for delivery of
luxury dining, weddings and private events
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Once proven in frontline roles, assist in recruiting and managing a
small, high-performing hospitality team
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Maintain exceptional standards across service, presentation and cleanliness
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Assist with
inventory, ordering, reporting and operational systems
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Act as on-site leaders and brand ambassadors
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Bonus Skills (Highly Valued) n
While not essential, the following skills will be
highly regarded
:
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Chef & kitchen skills
(being a support for busier events, help with kitchen requirements and cover smaller guest numbers to relieve the Executive Chef's time off. Bonus not essential)
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Reception & Admin skills
(handle hotel inbox, admin functions and organisation)
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Maintenance or trade aptitude
(basic repairs, grounds, troubleshooting)
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Sommelier or wine knowledge
, cellar management,



and wine service to enhance the guest dining experience.
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Fine-dining or premium restaurant & service experience
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Confidence hosting guests, tastings and curated experiences while working with our award-winning chef.
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Couples who bring
complementary skill sets
(e.g. service + ops, food & wine, BOH/maintenance) will be viewed very favourably.
Who We're Looking For n
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Strong experience in
high-end hospitality, luxury hotels, lodges or fine dining
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A proven ability to
lead from the front
and work hands-on
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Excellent communication, professionalism and emotional intelligence
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Passion for guest experience, regional living and nature-based hospitality
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A growth mindset and desire to build a long-term career together
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Package & Benefits n
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Combined Package: $170,000
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Combined base salary: $130,000+
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Superannuation: 12.5% (paid on top)
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On-site accommodation allowance: $20,000
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Utilities included (power, water, internet, heating)
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Explicit
performance review and growth pathway
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Direct mentorship from engaged owners and senior leaders
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A unique lifestyle in the heart of the Grampians
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About Mount William Station n
Mount William Station is a
multi-award-winning luxury farm lodge and events destination
, set on a historic pastoral estate in Victoria's Grampians region. We are known for refined service, authentic hospitality and unforgettable guest experiences.
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See
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Instagram:
@mountwilliamstation
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#J-*****-Ljbffr

📌 Hands-On Management Couple - Award Winning Luxury Lodge (Victoria)
🏢 Mt William Holdings
📍 Victoria