Administration Assistant / Service Coordinator - Part Time
Guardian Service and Maintenance - Tuggerah NSW
We are seeking an experiencedAdministration Assistant / Service Coordinatorto join our busy and dynamic team at ourTuggerah officewithin the Fire Protection industry.
This is apart-time position working 3 days per week - Monday, Tuesday and Friday.
The successful applicant will play an important role in supporting our Service Department, assisting with the day-to-day coordination of technicians and subcontractors, processing service work and ensuring jobs are accurately managed through our service management systems.
Your daily responsibilities will include, but are not limited to:
Answering incoming phone calls and email enquiries from clients, technicians and subcontractors in a professional and timely manner
Assisting with the daily coordination and scheduling of service technicians and subcontractors
Monitoring incoming work requests and logging service jobs
Creating and updating service tasks within our service management systems
Managing daily and weekly technician and subcontractor calendars
Completing and checking technician timesheets
Reviewing completed service reports and ensuring required information has been provided
Preparing defect quotations from completed service reports
Raising Purchase Orders
Coordinating client and tenant bookings for Fire Safety Inspections
Following up technicians and subcontractors regarding outstanding or incomplete works
Liaising with subcontractors regarding scheduling, documentation and work in progress
Updating job statuses and maintaining accurate service records
Data entry, word processing, scanning,



filing and maintaining electronic filing systems
Using service management systems includingUptick
Providing general administrative support to the Service Department
About You
To be considered for this position, you will have a minimum of2 years' experience in an administration, scheduling or coordination roleand be looking for a stable, long-term position.
You will also demonstrate:
The ability to follow established procedures and processes
The ability to work independently and use initiative to solve problems
Strong organisational and time-management skills
The ability to multitask and adapt within a fast-paced environment
Excellent written and verbal communication skills
Strong attention to detail and accuracy
Confidence communicating with clients, technicians and subcontractors
Experience using Microsoft Office, including Outlook, Word and Excel
The ability to manage competing priorities while maintaining a high standard of work
Reliability, punctuality and professionalism
Previous experience within theFire Protection, trade services, facilities management or service industrywould be highly regarded; however, it is not essential as training will be provided.
Position Details
Location:Tuggerah, NSW
Employment:Part Time - 3 days per week
Working Days:Monday, Tuesday and Friday
If you are an organised, reliable administrator who enjoys working in a busy service workplace and coordinating multiple moving parts, we would love to hear from you.
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📌 Administration Assistant / Service Coordinator – Part Time (Central Coast)
🏢 Guardian Service and Maintenance
📍 Central Coast