Job Description
Guaranteed hours: Part time, guaranteed hours each week. Either a morning shift or afternoon/evening shift.
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Excellent opportunity - Calling all Hairdressers and Beauty Therapists looking for a change. This is your opportunity to step into a calm, elegant spa environment that specialises in the art of authentic Japanese head spa therapy.
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About Tokyo Headspa
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Tokyo Headspa is a fast-growing, premium wellness brand offering a unique experience that blends scalp care, hair treatment, massage, and deep relaxation. With six locations currently across NSW, QLD and VIC, our purpose-built spaces are designed to transport guests into a state of calm from the moment they walk in - and we extend that same level of care to our team.
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About the role
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This is an opportunity for a passionate Hairdresser or beauty consultant who takes a professional, personalised approach to scalp health to join our team. You will work directly with clients to assess their scalp condition, identify contributing factors and develop a tailored journey to improve their scalp and overall hair health.
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The successful candidate will be confident working with microscopic scalp analysis and communicating professional recommendations clearly and confidently to clients.
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About You
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We are looking for someone who has:
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Certificate IV in Hairdressing
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At least 1 year of practical, on-site experience
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Hands-on experience conducting scalp assessments using a microscope (preferred but not essential)
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Understanding of scalp and hair conditions and their contributing factors and the willingness to learn more.
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The ability to develop a personalised scalp improvement journey for each client
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Excellent communication and consultation skills
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A 5 star hospitality, professional and client-focused communication style
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The ability to build trust and explain findings and recommendations in a clear,



easy-to-understand manner
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A genuine passion for scalp health, hair health and client wellbeing
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High attention to detail and professional presentation
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The ability to work independently while maintaining high professional standards
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What We Offer
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A premium 5 star spa environment working with a professional team
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Access to a generous commission program
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Opportunity to work with clients who are seeking a high-quality, personalised approach to scalp and hair health
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A role focused on consultation, assessment and long-term client outcomes, rather than simply recommending products
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Approximately 20 hours per week initially, with potential for additional hours as the service grows
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Regular shifts primarily on Thursday, Friday and Saturday
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Some evening availability may be required
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Pay rate is referred to The Hair and Beauty Awards Australia.
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What Success Looks Like
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In this role, you will be expected to:
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Conduct professional and thorough scalp consultations
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Perform microscopic scalp assessments confidently
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Clearly explain your findings to clients
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Identify appropriate areas of focus and contributing factors
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Develop a personalised plan or journey to support scalp improvement
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Provide professional recommendations based on the client's individual needs
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Maintain accurate and professional consultation records
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Create a premium client experience from consultation through to ongoing care
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Recruitment Process
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As this is a specialist client-facing role, our recruitment process includes a consultation role-play.
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Shortlisted candidates will be asked to demonstrate how they would conduct a consultation, assess a client's scalp, explain their findings and communicate an appropriate improvement plan.
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We are looking for someone who can demonstrate not only technical knowledge, but also professional, communication skills and the ability to build client trust.

📌 Hair And Scalp Consultant (New South Wales)
🏢 Tokyo Headspa
📍 New South Wales