Job Description
Sharp and Carter are seeking a motivated Customer Service Representative to join the team of a well known manufacturing company based in Rydalmere. This role is ideal for someone with a passion for providing excellent customer service and managing service requests efficiently.
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Position Type: 3 month Temp initially (potential longer term opportunities available) Starting 21st September ****
n Location: Rydalmere, NSW - full time in office
n Work Schedule: Monday to Friday, 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM
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Key Responsibilities
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Take inbound calls, acting as the first point of contact for customers, determining if a service request is needed and entering it into the system.
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Provide after-sales service to address customer requests or issues.
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Manage administrative tasks within the service team,



ensuring smooth daily operations.
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Communicate effectively with internal stakeholders and answer emails promptly.
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Ensure a high level of customer service to meet both business and customer needs.
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The Ideal Candidate
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Excellent communication skills, both verbal and written.
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Strong attention to detail and the ability to multitask in a fast-paced workplace.
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Experience in a customer service call center role.
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Ability to work effectively both independently and as part of a team.
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A positive, solutions-oriented attitude and the ability to remain professional under pressure.
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📌 3 X Customer Service Representative (New South Wales)
🏢 Sharp & Carter
📍 New South Wales