Job Description
Lets Get Support are looking for a dedicated and efficient Office Manager to be the heart of everything we do and help make a real difference every day.
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Experience in the NDIS sector and SCHADS Award would be an advantage.
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This position is a part-time with a minimum of 30 hours per week
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Key responsibilities
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Managing client services and coordinating NDIS Support services
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Conducting audits to ensure compliance and service delivery
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Analysing data to generate reports for program sustainability and viability
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Communicating and cooordinating with administration team and support coordination teams to ensure support is scheduled as requested
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Motivating and coaching the service team to achieve performance objectives while maintaining a high standard of service
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Provide professional and calm communication with staff to facilitate a positive work environment and with participants so they feel safe and supported.
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Ensuring business processes are followed for compliance
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Developing and maintaining relationships with external stakeholders to meet strategic objectives and maintain high service standards
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The responsibilities of an NDIS Office Manager include:
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Planning, organizing,



and coordinating the administrative functions of the business to ensure effective office operations and high-quality administrative support across NDIS, Home Care Package, and DVA programs.
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Supporting the management team and improving office systems and procedures.
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Coordinating administrative staff and ensuring compliance with organisational policies and relevant regulatory requirements.
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Maintaining participant records and administrative documentation in accordance with NDIS, Home Care Package, and DVA program requirements.
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Preparing administrative and operational reports for senior management.
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Monitoring office expenditure and assisting with budget administration.
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Coordinating purchasing of office equipment, supplies, and external service providers.
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Liaising professionally with participants, families, support coordinators, allied health professionals, hospitals, government agencies, and other stakeholders.
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Coordinating workplace health and safety administration and office compliance requirements.
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Supporting continuous quality improvement initiatives and contributing to the ongoing development of administrative systems and processes.
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These responsibilities highlight the importance of the NDIS Office Manager in ensuring the smooth operation of the NDIS program and the overall support provided to individuals with disabilities.

📌 Office Manager (North Lismore)
🏢 Lets Get Support
📍 North Lismore