Job Description
Restaurant Supervisor - The Banana Bender Pub
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RESTAURANT SUPERVISOR
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THE BANANA BENDER PUB
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Mangoes Kitchen
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Good times, with a twist.
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At the Banana Bender, we do things differently - Sunny Coast style. We celebrate the best of local produce in an easy-going, spacious setting. From our playful name, ice cold beer and uniquely Australian infused menu, to our quirky and eclectic decor, there is something for everyone at the Banana Bender Pub.
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About the role
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This is a great opportunity for an experienced Restaurant Supervisor to oversee daily operations within our Bistro/Restaurant - Mangoes. You must genuinely love engaging with guests, making them feel valued, cared for, and truly experiencing the heart of hospitality!
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In this 'hands on' role you will be rostered across 5 days (including a half day admin day) to support our Venue Manager in daily operations and will:
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Follow standard procedures (around
Restaurant/Functions
operations including open/close and supervising staff and their breaks) as well as hands on F&B; service
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Enjoy meeting and greeting and building great relationships with guests to create the "fun experiences".
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Interact with guests to seek feedback to understand our successes as well as personally handling any guest complaints in a positive manner
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Coach and guide team members to deliver amazing service and quality standards and work closely with the Venue Manager, Executive Chef, other Supervisors and kitchen team to ensure a seamless operation throughout pass, bar and food service.
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Manage key elements including training, inductions, upskilling, mentoring, probation reviews and performance management of staff as required
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Identify opportunities to upsell and create revenue generating opportunities and ensure staffing levels and wage costs are managed
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About You
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Previous Restaurant Supervisor experience
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A friendly and enthusiastic nature, you will enjoy working hands on interacting with guests and working closely with our team
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Ability to coach and lead staff in daily operations across our venue
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Excellent communication skills to consult with and provide support to the Restaurant Manager and team
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Have a positive and proactive 'can do' attitude and ability to make a difference
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Great presentation, time management and attention to detail.
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Current RSA essential
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Flexibility to work across a 7-day week operation
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Why work with us?
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Excellent start and early finish times (no more 4 am finishes!!)
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Market-competitive salary
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Discounts across the Aussie World Precinct
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Training opportunities
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📌 Restaurant Supervisor - The Banana Bender Pub (Queensland)
🏢 Aussie World
📍 Queensland