Job Description
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Location555 Parramatta Road (Corner of Elswick Street & Parramatta Rd),Leichhardt, NSW, ****,Australia
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Contact information
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Contact NameRob McRae
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Contact
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Contact
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Description
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About Us
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Leichhardt Volkswagen are owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands. Autosports Group employs over 3,000+ people across over 100 dealerships located in Australia and New Zealand.
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At ASG, our purpose is to drive endless possibilities for our customers, employees, shareholders, and brand partners. Our values-Strive for Excellence, Care, The Village, and Lead Change-guide everything we do. We warmly welcome people of all genders, backgrounds, and situations and are committed to delivering an equal and diverse workplace.
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In this role you will:
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Greeting and assisting customers for the service department and updating customers on the status of their vehicle.
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Explain service options and process.
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Communicate with colleagues to schedule and complete the necessary repairs.
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Order parts where applicable.
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Update customer database as required and complete all relevant paperwork.
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Follow manufacturer and dealership warranty policies effectively and efficiently.
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Effectively booking customers vehicle services in via email, phone or face-to-face.
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Preparing Repair Order and Job Sheets in preparation of customer requests to be executed through the workshop for prompt invoicing.
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Our ideal candidate will possess the following:
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Prior experience as a Volkswagen Service Advisor will be highly regarded.
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The ability to work cooperatively in a team and autonomously within a fast-paced environment.
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Exceptional organisational and time management skills.
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Strong computer and literacy skills.
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Why Join Autosports Group?
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Accelerated growth opportunities with a defined pathway, and ongoing professional development
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ASG Paid Parental Leave to support you and your family
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Access to exclusive OEM offers on new vehicles across all dealerships
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Access to premium, factory-backed training to keep your skills at the industry forefront
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Unlock exclusive retail benefits with major partners like Samsung, Commonwealth Bank and Caffé Molinari on-site and a wellbeing program that includes discounted private health insurance rates with HCF and access to Fitness Passport.
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Be part of a truly inclusive culture, championed by our Diversity and Inclusion Council and Women's Network
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Referral bonus incentives for employees and their friends/family
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Confidential, free access to our Employee Assistance Program (EAP) for personal and professional support
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Enjoy a vibrant team environment with regular team barbecues, social events, and community engagement
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📌 Trainee/Service Advisor | Leichhardt Volkswagen (New South Wales)
🏢 Stillwell Motor Group
📍 New South Wales