Job Description
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Cape Reef Hotel pty ltd - Cape Tribulation QLD
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Overseeing the day-to-day operations of the accommodation and hospitality side of the business, supervising, coordinating and supporting staff across accommodation, housekeeping, guest services and other operational areas.
Key responsibilities n
Supervising, coordinating and supporting staff across accommodation, housekeeping, guest services and other operational areas
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Preparing staff rosters and allocating daily duties
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Recruiting, training and supporting staff as required
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Monitoring service standards and ensuring a positive guest experience
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Handling guest enquiries, feedback and complaints
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Coordinating accommodation operations, bookings and guest requirements
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Monitoring stock levels and coordinating the ordering of supplies
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Liaising with management, suppliers and contractors
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Assisting with budgets, operational costs and general administration
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Ensuring workplace procedures, health and safety requirements and company policies are followed
About you n
Previous experience in accommodation or hospitality management,



or a closely related
supervisory/management
role - minimum 1 year
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Experience in supervising and coordinating staff
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Robust organisational and communication skills
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Good customer service and problem-solving abilities
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The ability to work independently to manage prioritising tasks
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The ability to work effectively in a remote working environment
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Availability to work a flexible roster when required
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We are seeking someone looking for a
long-term opportunity who is able to commit to the position for at least ***** months
.
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If you have relevant hospitality management experience and are interested in working in one of Australia's most unique tourism destinations, we welcome your application.
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Due to the remote location of the property, applicants with previous experience or qualifications in healthcare, nursing, first aid or another medical-related field will be highly regarded, although this is not an essential requirement of the position.
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#J-*****-Ljbffr

📌 Accomodation/ Hospitality Manager (Townsville)
🏢 Cape Reef Hotel
📍 Townsville