Job Description
Administration & Client Support Assistant
Are you an organised, switched-on administrator who enjoys working in a busy environment?
We are seeking an Administration & Client Support Assistant to join a professional and growing insurance services business based in Mittagong.
This is a varied role that sits between administration, customer service and insurance support.
It is not a technical underwriting or accounting position, but does involve working with numbers, data, documentation and systems.
The Role
You will be responsible for supporting the team with:
Pre-renewal administration and following up outstanding information
Liaising with clients and brokers by phone and email
Checking supporting documentation and ensuring information is accurate and compliant
Processing data, calculations and entering information into systems
Cross-checking information and identifying discrepancies
Following up outstanding documentation and requests




Providing general administration and customer service support
Administration & Client Support Assistant
Mittagong | Southern Highlands | Full-Time | Office-Based
This is a high-volume role where accuracy, organisation and the ability to manage competing priorities are essential.
About You
You will have strong administration skills and exceptional attention to detail, along with:
Confidence working with numbers and calculations
Accurate data entry and computer skills
Excellent communication and customer service skills
The confidence to make phone calls and follow up information
The ability to work efficiently in a fast-paced workplace
A proactive and organised approach to your work
Insurance experience is advantageous but not essential.
We are looking for someone with the right attitude, attention to detail and ability to learn.

📌 Administration & Client Support Assistant (New South Wales)
🏢 Highland Recruitment
📍 New South Wales