Job Description
Hepburn Bathhouse & Spa and Hepburn Escape Villas – Daylesford, Victoria is seeking a seasoned Guest Experience Manager to lead the guest journey across our iconic wellness destination.
You will coach frontline teams, shape service standards and drive commercial performance.
Reporting to the venue manager, you will balance people leadership with secure, efficient operations, ensuring outstanding guest outcomes at every touchpoint while collaborating across Spa, Accommodation and Café teams to
📌 Guest Experience Leader - Spa & Wellness (Victoria)
🏢 Hepburn Bathhouse & Spa and Hepburn Escape Villas
📍 Victoria
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