Are you an experienced retail professional who thrives on delivering exceptional customer experiences and building genuine, long-term client relationships?
An exciting opportunity is available to join aglobally recognised luxury brandwithin a beautiful Sydney CBD boutique.
We are looking for acurious, personable and commercially minded Sales Consultantwho understands the importance of elevated clienteling, enjoys developing product expertise and can deliver an exceptional level of service within a fast-paced boutique environment.
ABOUT THE ROLE
This is a highly client-focused position where relationship building sits at the heart of the role.
You will be responsible for creating personalised experiences for every client, understanding their individual needs and preferences, and developing relationships that extend well beyond the initial transaction.
You will be expected to proactively nurture your client base, follow up meaningfully and identify opportunities to build genuine long-term loyalty and repeat business.
Working within a busy Sydney CBD boutique, you will also need to confidently manage multiple customers and competing priorities while maintaining a calm, polished and professional approach.
Your responsibilities will include:
Delivering an elevated, personalised luxury customer experience
Building and nurturing long-term relationships with high-value clients
Using sophisticated clienteling and CRM practices to drive repeat business and customer loyalty
Working towards individual and boutique sales KPIs and commercial targets




Taking a consultative approach to understand customer needs and provide thoughtful recommendations
Developing strong product knowledge and confidently communicating product and brand stories
Managing multiple clients and competing priorities during busy trading periods
Working collaboratively with the wider boutique team
ABOUT YOU
We are looking for someone who isgenuinely curious about their clients, their product and their own development.
You will be a natural relationship builder who understands that luxury retail is about creating trust, remembering the details and giving clients a reason to return.
Previous experience within luxury, premium or high-service retail
Demonstrated experience withclient relationship management
A proven ability to build, maintain and grow a personal client portfolio
Strong CRM and client follow-up practices
A genuine consultative approach to selling
A track record of achieving sales KPIs and commercial targets
Exceptional communication and interpersonal skills
WHAT'S ON OFFER
$64,000 + Super + Bonus
Full-time opportunity
Sydney CBD boutique location
Prospect tojoin a globally recognised luxury brand
High-touch, relationship-led client environment
Ongoing product and professional development
Opportunity to build and grow a valuable personal client portfolio
Long-term career development within luxury retail
Interested?
If you're a curious, polished and relationship-driven retail qualified who takes pride in delivering exceptional service, building client loyalty and continuously developing your expertise, we'd love to hear from you.
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📌 Sales Associate - Luxury Boutique (New South Wales)
🏢 Retailworld Resourcing
📍 New South Wales