Job Description
This position would suit someone looking for secure, long-term employment with consistent hours and the opportunity to become an integral part of a supportive and welcoming team.
n
About Us
n
At Upward Life Family Practice, we are proud to provide high-quality medical and allied health services to our community. We are a supportive, friendly and collaborative team who genuinely enjoy working together.
n
We believe a excellent workplace is one where everyone contributes, supports their colleagues and works together to provide the best possible experience for our patients.
n
If you are someone who enjoys being part of a positive and welcoming workplace environment we would love to hear from you.
n
The Opportunity
n
As a Medical Receptionist, you will be the first point of contact for our patients and an important part of the smooth day-to-day running of the practice.
n
You will work closely with our GPs, allied health professionals, nursing team and practice management to provide friendly, efficient and professional reception and administrative support.
n
Your duties will include:
n
n
Greeting and checking in patients
n
Managing patient information, enquiries and requests
n
Answering and directing a high volume of incoming calls, messages and correspondence
n
Managing all aspects of patient billing and payments
n
Liaising with external healthcare professionals when required
n
General administration including scanning, faxing and filing
n




Supporting your colleagues and contributing to the smooth running of the practice
n
Assisting the wider team wherever required
n
n
Skills & Experience
n
The successful applicant will have:
n
n
At least 1 year's experience in medical reception or administration
n
Experience working in a busy, high-volume environment
n
Previous experience in a GP practice or allied health setting (desirable)
n
Experience with Best Practice or similar practice management software (desirable, but not essential)
n
A genuine commitment to working as part of a team
n
n
Essential Criteria
n
We are looking for someone who:
n
n
Presents professionally and positively
n
Has excellent written and verbal communication skills
n
Is friendly, approachable and patient-focused
n
Is a strong team player who is happy to support their colleagues
n
Can work independently and confidently problem-solve
n
Can multitask and remain calm and organised under pressure
n
Has excellent attention to detail
n
Takes initiative and is able to think ahead
n
Is reliable, flexible and willing to help
n
Takes pride in providing a high level of service to patients and colleagues
n
n
Hours
n
Full-Time: Monday to Friday, with availability between 8:00am and 5:30pm.
n
If you are looking for more than just a reception job and would like to join a supportive, positive and genuinely great team to work with, we would love to hear from you.

📌 Medical Receptionist (Queensland)
🏢 Upward Life Family Practice
📍 Queensland