Job Description
Newcastle Family Practice is seeking a friendly, reliable, and experienced Casual Medical Receptionist to join our supportive healthcare team.
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This is a key front-of-house position, ideal for someone who enjoys working with patients, thrives in a busy medical environment, and takes pride in providing professional, friendly, and compassionate service.
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The position is offered on a casual basis with a guaranteed minimum of 8 hours per week, with regular weekday shifts and the opportunity to work additional hours for holiday and sick leave relief.
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We are looking for someone who is flexible and available to work across weekday business hours as required.
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Weekdays only — no evenings or weekends.
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Key Responsibilities
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Greet and welcome patients in a qualified, warm, and courteous manner
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Schedule appointments and manage patient bookings efficiently, processing registration forms, and managing patient records
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Assisting with the organisation and maintenance of the medical practice's administrative systems
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Process patient registrations and maintain accurate medical records
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Handle incoming phone calls, enquiries, and patient requests
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Liaise closely with clinicians to support seamless patient care
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Maintain strict patient confidentiality and attention to detail
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Provide general administrative support as required
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About You
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To be successful in this role, you will have:
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Previous experience as a Medical Receptionist (essential)
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Experience using Best Practice medical software (highly regarded)
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Strong customer service skills with a friendly and professional approach
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Excellent communication and interpersonal skills
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Strong organisational and multitasking abilities
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Confidence using computer systems and medical software
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A genuine interest in healthcare and patient wellbeing
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Availability to work a minimum of 8 hours per week
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Flexibility to work additional hours for holiday and sick leave relief
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Reliability and a strong work ethic
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Australian working rights
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What We Offer
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At Newcastle Family Practice, we value our people and are committed to creating a positive and supportive workplace. You'll benefit from:
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Guaranteed minimum of 8 hours per week
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Additional hours available for holiday and sick leave relief
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Weekday-only working arrangements
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No evenings or weekends
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A welcoming and collaborative team environment
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Ongoing training and development opportunities
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Valuable experience within a well-established medical practice
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A welcoming workplace where patient care and teamwork are highly valued
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About Us
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Newcastle Family Practice is a trusted, well-established medical centre providing comprehensive and compassionate care to our local community.
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Our experienced clinical and administrative team is dedicated to delivering high-quality healthcare in a warm, respectful, and patient-focused environment. Our practice is known for its warm and welcoming atmosphere, and we take pride in our reputation for excellence.

📌 Casual Medical Receptionist (New South Wales)
🏢 Newcastle Family Practice
📍 New South Wales