Job Description
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Own the account-level plan and roadmap, aligning the agency's services to each client's objectives, e-commerce goals and KPIs
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Act as the agency point of contact for clients, building trust through proactive communication and value-driven insights
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Translate client requests and commercial goals into clear, actionable briefs for specialist teams
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Guide, brief and pressure-test plans across agency disciplines
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Oversee end-to-end delivery across accounts, coordinating specialist teams so work is briefed, on time and to scope
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Take ownership of account revenue and retention targets, working with discipline leads on recommendations to grow accounts
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Prepare and present regular weekly and monthly reports summarising progress, insights and takeaways
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Proactively identify barriers to growth, including website UX, checkout flow, offer competitiveness and creative fatigue
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Track account budgets and progress against agreed KPIs and commercial goals
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Collaborate with creative, strategy and specialist teams to ensure outputs meet the brief and client objectives
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Requirements
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3+ years in account management and performance marketing, digital advertising, or a similar role within a digital agency
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Strong track record of managing successful digital advertising campaigns across Google Ads, Meta Ads, TikTok Ads, and Pinterest Ads
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Solid analytical skills to extract insights and optimise campaign performance
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Excellent communication, presentation, and client management skills,



with experience engaging senior stakeholders
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Critical and creative thinking with problem-solving skills
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Comfortable juggling multiple accounts in a quick-paced environment
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Strong understanding of the e-commerce landscape and performance strategies
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Alignment with core company values
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Relevant certifications (Google Ads, Meta Blueprint) are a plus but not essential
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Core Competencies
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Demonstrates expertise in account management and performance marketing, with a strong focus on digital advertising strategies and e-commerce objectives. Capable of delivering actionable insights and managing multiple accounts while ensuring alignment with client goals and KPIs.
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Highest-signal resume keywords
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Account Management
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Digital Advertising Campaigns
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Analytical Skills
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Client Management
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E-Commerce Strategies
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ATS Optimization Keywords
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Hard Skills
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Google Ads
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Meta Ads
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TikTok Ads
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Pinterest Ads
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Campaign Performance Optimization
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Budget Tracking
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KPI Management
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Actionable Briefs
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Proactive Communication
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Performance Marketing
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Soft Skills
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Excellent Communication
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Presentation Skills
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Critical Thinking
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Creative Problem-Solving
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Time Management
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Certifications & Qualifications
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Google Ads
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Meta Blueprint
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Industry Keywords
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E-Commerce
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Digital Agency
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Account Revenue
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Client Objectives
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Stakeholder Engagement
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📌 Account Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales