Job Description
Cumberland City Council is seeking a agile Customer Experience Officer to join our Customer Experience team.
You will provide frontline service across multiple Council sites and channels, ensuring a high-quality end-to-end experience for internal and external customers.
You will handle information, processing of applications, certificates and cashiering, and contribute to a culture of excellent customer service and service improvements.
📌 Multisite Customer Experience Specialist (New South Wales)
🏢 Cumberland City Council
📍 New South Wales
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