Job Description
Automotive Parts Interpreter / Sales Consultant – Used Auto Parts
AAA Auto Parts
Dandenong South, Melbourne VIC
Full-Time
About AAA Auto Parts
AAA Auto Parts is a well-established automotive parts business based in Dandenong South, specialising in quality used automotive parts across a wide range of makes and models.
Our range includes engines, transmissions, body panels, suspension, mechanical parts, interior components, wheels, tyres and more.
We are looking for an experienced and motivatedAutomotive Parts Interpreterto join our growing team.
About the Role
As a Parts Interpreter at AAA Auto Parts, you will be responsible for helping customers identify and purchase the correct parts for their vehicles.
This is a fast-paced, customer-focused role where strong automotive knowledge, attention to detail and the ability to communicate confidently over the phone are essential.
You will work with customers, workshops, mechanics and trade clients to identify parts, prepare quotes, process orders and ensure customers receive the correct components as quickly as possible.
Key Responsibilities
Answer incoming phone, online and in-person parts enquiries
Accurately identify the correct automotive parts based on vehicle make, model, year, VIN and other vehicle information
Provide customers with pricing, availability and accurate quotations
Process sales and customer orders efficiently
Assist both retail and trade customers
Search inventory and stock systems to locate available parts
Provide alternative options when the exact part requested is unavailable
Follow up customer enquiries and outstanding quotes
Build strong relationships with regular trade customers, workshops and mechanics
Work closely with the warehouse, dismantling and delivery teams to ensure orders are prepared correctly




Coordinate pickup and delivery requirements
Maintain accurate customer, sales and inventory information within internal systems
Assist with stock identification and inventory management
Resolve customer enquiries and issues professionally
Maintain a high standard of customer service at all times
What We're Looking For
We are looking for someone who knows cars, works quickly and can confidently deal with customers.
The ideal candidate will have:
Previous experience as anAutomotive Parts Interpreter, Parts Salesperson, Automotive Dismantler, Mechanic or similar automotive role
Strong knowledge of automotive parts and vehicle components
Ability to accurately identify and match parts to different makes and models
Excellent phone manner and customer service skills
Strong sales and communication skills
Confidence dealing with both retail and trade customers
Good computer skills and ability to learn inventory and CRM systems
Experience usingPinnacle or similar automotive inventory systemsis highly regarded
Strong attention to detail
Ability to work quickly and accurately in a busy setting
Good problem-solving skills
Ability to prioritise multiple enquiries and tasks
Reliable, organised and team focused
A positive attitude and willingness to get the job done
Experience within the used auto parts, automotive dismantling or wrecking industry will be highly regarded.
Why Join AAA Auto Parts?
Join an established and growing automotive business
Full-time, stable employment
Work with a large and constantly changing range of vehicles and parts
Fast-paced environment where no two days are exactly the same
Supportive and experienced team
Opportunity to develop your automotive knowledge and grow within the business
Competitive salary based on experience
#J-*****-Ljbffr

📌 Automotive Parts Interpreter / Sales Consultant - Used Auto Parts (Melbourne)
🏢 AAA Auto Parts
📍 Melbourne