Job Description
The office of The Hon Pat Conroy MP is seeking applications for an ongoing full-time (38 hours per week) Community Engagement Officer (EOB) based in the Parliamentarian's Electorate Office in Belmont, NSW.
n
This key position in the Electorate Office will support the Parliamentarian's engagement with key stakeholders throughout Shortland and will include assisting with constituent enquiries.
n
Key responsibilities
n
n
Maintain relationships with constituents who contact the office, ensuring understanding of how the Parliamentarian and their team are supporting them.
n
Respond to constituent enquiries (in-person, phone and email), researching solutions, and liaising with Government agencies and stakeholders as needed, to resolve matters in a timely and effective manner.
n
Contribute to briefing reports for the Parliamentarian on local issues, as well as maintaining a database of Electorate insights.
n
Lead community engagement for the Parliamentarian, including mapping of and building networks with community groups.
n
Arrange community outreach visits and initiate strategic communications to the Electorate.
n
Develop expertise on community issues in the Electorate and work toward solving problems for constituents.
n
Develop and implement campaign plans around key issues and funding commitments.
n
Represent the MP in the community as required.
n
Promote, support and maintain a safe, respectful and inclusive workplace culture.
n
Other duties as required to support the Parliamentarian and the effective operation of the Electorate Office.
n
n
About you
n
n
Proven experience in stakeholder management ideally in the community sector, including the handling of personal and/or sensitive issues on behalf of others.
n




Excellent communication skills and the ability to accurately track, follow up and follow-through with community enquiries.
n
Knowledge of public policy and local issues as well as grant application processes.
n
Experience in case management, social work, or a relevant field.
n
Ability to work as part of a team, under time constraints and strict deadlines with minimal supervision.
n
Prior political experience is preferred but not essential, however an interest in and understanding of the local political environment is required.
n
Demonstrated skilled integrity and the ability to exercise discretion and maintain confidentiality.
n
A respectful demeanour when engaging with office staff, constituents and all stakeholders.
n
n
Employment conditions:
n
The position is offered under the Members of Parliament (Staff) Act **** and conditions are outlined in the Commonwealth Members of Parliament Staff Enterprise Agreement ******* which include:
n
n
An additional allowance up to $14,407 may be considered in recognition of, and as compensation for, reasonable additional hours of work.
n
An employer superannuation contribution of 15.4% will be payable.
n
An initial probationary period of three months may apply.
n
The successful applicant may be required to undergo a National Police History Check.
n
Staff may be subject to automatic cessation triggers in accordance with Section 14 of the MOP(S) Act.
n
The successful applicant will be required to comply with their obligations under the Behaviour Codes and Standards.
n
For staff employed by a Minister or Parliamentary Secretary either in a personal or electorate staff position, it is a condition of your employment that you obtain and maintain a Negative Vetting 2 security clearance and comply with the Ministerial Staff Code of Conduct.
n

📌 Community Engagement Officer (New South Wales)
🏢 Office of Pat Conroy MP
📍 New South Wales