Job Description
Senior MedicalAdministration/SurgicalCo-Ordinator
The main objective of this role is coordinating the day-to-day clinic functions and administration operations of the practice, always delivering exceptional service to patients and families attending the clinic.
You will be someone that is highly organised and always a step ahead of the doctor, having your finger on the pulse and ensuring that all reception and administrative tasks are completed efficiently allowing them to focus on what they love – taking care of the patients.
Please note that hybrid working or flexible timing is not available in this role.
The office hours are 8am to 4pm Monday to Friday.
Key responsibilities
Answering of phone calls and attending to reception duties on clinic days
Efficient management of all patient data, clinical appointments, procedures, clinical files, correspondence and accounts
Scheduling and effective management of patient bookings in Xestro software
Be aware and have your finger on the pulse in relation to billing patient flow, patient care and theatre management
Management and co-ordination of billings (consultation, surgical and health funds)
Provide quotations to patients for procedures
Coordinate surgery admissions, hospital paperwork and theatre lists
Work closely with the doctor to ensure the best possible experience is provided by the clinic to the patients and families
Monitoring and maintenance of office and medical equipment
Coordinate accounts receivable and payable and maintain debt prevention
About you




Previous experience as a MedicalAdministrator/MedicalSecretary/MedicalReceptionist/SurgicalCo-ordinator is desirable
Previous experience working for a specialist is desirable
Able to multitask effectively, handling patient interactions, emails, and calls simultaneously
Competent in using Xestro medical software is desirable but full training is available if required
Advanced computer skills and comfortable with utilising digital technology to streamline practice processes and for efficiency
Proficient in Microsoft Office and comfortable using medical software
Passionate about providing an exceptional level of customer service
Passionate, energetic, results-focused and a 'can do' attitude with commitment to a high level of integrity and professional standards
A proactive problem solver who takes initiative and works well in a team
A fast learner with the ability to absorb recent information about procedures and processes
A welcoming and supportive team environment
Comprehensive training and professional development opportunities
Long-term career growth with opportunities to expand within the practice
About us
Mohs Surgery and Dermatology, Potts Point is a busy, rapidly expanding dermatology practice led by Dr Niamh Anna O'Sullivan and Dr Colin Singer, offering a full range of surgical and medical dermatological services including Mohs surgery.
Our practice offers a range of therapies utilising the latest dermatological technology, with Dr O'Sullivan's focus being on skin cancer.
You will be working in an environment that is dedicated to ensuring that patients receive the highest level of patient care in a professional and comfortable environment.

📌 Senior Medical Administration/Surgical Co-Ordinator (New South Wales)
🏢 Mohs Surgery & Dermatology
📍 New South Wales