Job Description
Westmead Hospital in NSW Health's Patient Safety and Quality team is seeking a Senior Patient Experience Manager to lead complaints management and consumer advocacy. You will work with executive leaders to strengthen patient experience outcomes and drive improvements that enhance care quality.
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You will provide strategic leadership across Westmead Hospital, ensuring timely, transparent engagement with consumers while promoting dignity and rights in resolution pathways.
📌 Senior Patient Experience & Advocacy Lead (New South Wales)
🏢 Western Sydney Local Health District
📍 New South Wales
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