Job Description
City FM Australia is seeking a Customer Service Advisor for the Critical Incident Desk.
This permanent part time role covers Saturdays and Sundays from 1.30pm to 9.30pm, with two days from home per week.
You will join a fast-paced, customer-centric team in a modern facility with parking and strong learning opportunities.
Key responsibilities include handling high call volumes, resolving and escalating incidents, and reporting to managers while maintaining service levels and KPI targets.
📌 Part-Time Customer Service Advisor - Critical Desk Remote (Victoria)
🏢 City Facilities Management
📍 Victoria
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