Job Description
Starlux Airlines Co., Ltd is a Taiwanese full-service carrier headquartered in Taipei established in ****. Starlux Airlines Co., Ltd has established a branch office in Australia (STARLUX) to support its planned passenger and cargo operations in the Australian market, including sales and marketing, customer service, cargo activities and airport-related operations.
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STARLUX is looking for a Station Manager for the branch office. The position is full time and based at Sydney Kingsford Smith Airport, Mascot, Sydney.
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The tasks and responsibilities of this role include the following:
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Manage and direct the operations of STARLUX's office at Sydney Kingsford Smith Airport (Airport Office);
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Oversee daily airport operations to ensure operational efficiency and regulatory compliance;
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Ensure the Airport Office adheres to operational, safety and security procedures, as well as STARLUX policies, and regulatory requirements;
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Represent the Airport Office; establish and maintain positive relations with local airport authorities, governmental agencies, and relevant stakeholders.
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Recruit, interview, train, supervise and evaluate Airport Office employees;
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Supervise the ground handling agent and ensure service quality is in line with standards and expectations;
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Conduct scheduled self-audits of the business and coordinate external audits according to relevant regulations and requirements;
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Serve as STARLUX representative to participate in Airline Operators Committee events and meetings;
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Be responsible for Airport Office's annual manpower estimation and budget planning; develop and implement Airport Office employees' shift schedules;
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Serve as the liaison between Airport Office and other relevant departments of STARLUX.
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Skills & Experience required for the position
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Bachelor degree in Transportation Science or similar field;
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At least 5 years' experience in airport station/office operations positions;
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Be proficient with operational systems of Amadeus Altéa Suite: CM, FM, ARD Web and WorldTracer, etc.
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Can work rotating shifts including nights, holidays, weekends and days off, and be flexible to work additional hours on short notice when operationally required.
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Have excellent multitasking, communication, proven leadership and people management skills;
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Can react quickLly and solve difficult problems as well as be attentive to details.

📌 Station Manager (New South Wales)
🏢 Starlux Airlines
📍 New South Wales