Due to continued growth, MTA Travel are seeking a Junior Operations Support Administrator. This role will include assisting our MTA Travel Advisors with operational and administration support at our Gold Coast office.
The main responsibilities for this role include:
Managing incoming phone calls and directing to the appropriate area
Monitor and distribute incoming emails
Administrative duties including data entry using the company and Microsoft Office systems
Reconciliation of supplier payments/statements
Office duties including mail distribution, supply ordering/purchasing and general office organisation
Resolve advisor queries regarding system and process issues
Assist with advisor payment enquiries
Greeting visitors into the office and assisting as required
Liaising with our MTA Travel Advisors on a daily basis, both written and verbally
Ensuring high customer service standards
Applicants must have:
Exceptional organisational skills and attention to detail
Strong customer service skills and an excellent phone manner
Ability to work under pressure in a quick paced environment
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📌 Junior Operations Support Administrator (Gold Coast)
🏢 MTA Travel
📍 Gold Coast