Job Description
Dental Office Senior Receptionist/Front Desk Office Coordinator
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Smile Sanctuary Mortdale Dental | Mortdale, South Sydney
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Part-Time or Full-Time
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Smile Sanctuary Mortdale Dental is a modern, boutique dental practice focused on delivering premium dental care in a calm, welcoming workplace.
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We are looking for an experienced Dental Office Coordinator / Senior Dental Receptionist to join our growing team.
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This is an exciting prospect for someone who wants to take an active role in the patient experience, treatment coordination and smooth day-to-day running of the practice.
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About You
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Experienced in dental reception, dental administration or practice coordination
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Warm, positive and genuinely patient-focused
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Highly organised with excellent attention to detail
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Confident with computers and dental practice management software
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An exceptional communicator in person, over the phone and via email
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Proactive, reliable and able to take ownership
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Confident managing a busy clinical diary and competing priorities
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Interested in treatment coordination and developing their career
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A team player who enjoys supporting clinicians and contributing to practice growth
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Coordinator the front desk reception team who are spread over 5 days per week.
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Experience as a Senior Dental Receptionist, Treatment Coordinator or Practice Manager is highly regarded.
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Key Responsibilities
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Welcoming patients and creating an exceptional patient experience
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Managing appointments and coordinating the clinical diary
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Optimising clinician schedules and filling cancellations
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Treatment coordination and patient follow-up
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Managing treatment plans, patient records and payments
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Responding to patient enquiries by phone, email and in person
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Supporting dentists and clinical staff with administrative requirements
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Assisting with the smooth day-to-day operation of the practice
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Maintaining practice systems, protocols and organisation
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Identifying opportunities to improve efficiency and patient experience
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What We Offer
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Part-time or full-time position
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Modern, premium dental practice environment
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Supportive and positive team culture
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Career development and career growth opportunities
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Opportunity to develop skills across reception, treatment coordination and practice management
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A role where you can make a genuine impact on our patients and practice
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If you are an experienced dental professional who takes pride in organisation, patient care and delivering an exceptional experience, we'd love to hear from you.
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Application Questions
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Do you have previous dental reception experience?
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Do you have experience as a Senior Dental Receptionist, Treatment Coordinator or Practice Manager?
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What dental software have you used?
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Are you seeking part-time or full-time employment?
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What days and hours are you available?
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Why are you interested in joining Smile Sanctuary Mortdale Dental?
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