Job Description
Our client is a leading Australian energy provider supplying essential gas products and services to residential, commercial and industrial customers nationwide.
n
n
$37 per hour
n
Monday to Friday 8:30am-5:00pm - no weekends!
n
Ongoing opportunity
n
Supportive team workplace
n
Long-term career opportunities
n
n
About the role:
n
n
Answer inbound calls and respond to customer enquiries
n
Manage requests received via email and online platforms
n
Process customer bookings, orders and service requests
n
Provide accurate information about products and services
n
Resolve customer concerns and elevate complex matters when required
n
Maintain accurate customer records and update internal systems
n
Complete general administration and data entry
n
n




About you:
n
n
Previous customer service, administration, reception or call centre experience
n
Strong verbal and written communication skills
n
Excellent attention to detail and accuracy
n
Confident using Microsoft Office and customer management systems
n
Able to multitask effectively in a fast-paced environment
n
Strong problem‐solving and conflict‐resolution skills
n
Professional, positive and customer‐focused attitude
n
Willing and able to complete a pre‐employment medical, drug and alcohol screening, and police check
n

📌 Customer Service Officer (New South Wales)
🏢 BLU by Adcorp
📍 New South Wales