Job Description
Frog Recruitment seeks a Service Desk Manager to lead the IT Service Desk, ensuring service excellence and SLA compliance across IT teams in an electronics-focused organisation.
You will coach staff, own incident and change processes, drive continual service improvement through KPI reporting, and coordinate internal and external IT audits while managing asset lifecycle and procurement.
📌 Service Desk Manager - It Leadership & Process Excellence (New South Wales)
🏢 Frog Recruitment
📍 New South Wales
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