Job Description
Mastercard is seeking a Senior Representative for our Contact Center in Australia to handle inbound customer calls, process orders, quotes and inquiries while delivering excellent service.
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The role includes supporting outbound campaigns, maintaining accurate records, and assisting with cross-selling and upselling to meet KPI targets in a shift-based workplace.
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Shift work is required as the Contact Centre operates 7 days per week, 24 hours per day.
📌 Senior Contact Center Consultant (Victoria)
🏢 Mastercard
📍 Victoria
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