Job Description
Client Executive - Customer Service & Administration
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Operating throughout Australia, Alpha Lifecare is a leading supplier of healthcare and rehabilitation equipment. We provide dynamic design and equipment solutions to create environments that balance design and functionality.
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Our mission is to make lives better by caring further - helping more people, more often.
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Client focus, Excellence, Energy, Respect & Trust underpins everything we do. Our culture is open and collaborative: working in dynamic teams, we inspire and challenge each other to achieve pioneering outcomes and service excellence for our clients.
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About Us!
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Operating throughout Australia, Alpha Lifecare is a leading supplier of healthcare and rehabilitation equipment. We provide dynamic design and equipment solutions to create environments that balance design and functionality.
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Our mission is to make lives better by caring further - helping more people, more often.
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Client focus, Excellence, Energy, Respect & Trust underpins everything we do. Our culture is open and team-oriented: working in dynamic teams, we inspire and challenge each other to achieve pioneering outcomes and service excellence for our clients.
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About the role
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We have an exciting opportunity for a Client Executive (Customer Service & Administration Assistant) to join our team based in Arndell Park, NSW, on a full-time permanent basis.
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In this role, you will be responsible for providing excellent customer service and administrative support to ensure the department functions effectively.
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Key Responsibilities
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Handle incoming correspondence (phone calls and emails).
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Monitor email inbox and action requests.
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Address client enquiries promptly and professionally.
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Provide day-to-day administrative support to the team, including processing orders and quotes.
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Have in-depth knowledge of the company's products and services.
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Ensure internal systems are up to date.
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Liaise with other internal teams/departments as required.
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Other ad hoc duties as required.
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Skills/Experience Required
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Previous experience in a similar role (Customer Service and/or Administration). Minimum 2 - 3 years.
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Excellent written and verbal communication skills.
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Excellent phone manner.
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Strong organisational and time management skills.
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Demonstrated ability to work both independently and as part of a team.
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Ability to work in a fast-paced environment.
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Exceptional attention to detail and a can-do attitude.
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Advanced computer literacy skills (Microsoft Office suite, CRMs).
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Join Us!
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This is a fantastic opportunity for a driven individual to join an established business and play an important role in its development. You'll be joining a diverse team that thrives on collaboration, shares the brand's ethos, and is passionate about what they do.
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We offer a competitive salary package, incentives, a variety of rewards and recognition programs, and professional development opportunities to support you on your journey with us!

📌 Client Executive - Customer Service & Administration (New South Wales)
🏢 Alpha Lifecare
📍 New South Wales