Job Description
The Dirt Company in Melbourne is seeking a Customer Support Lead who will own day-to-day support across online inquiries, wholesale, and our Melbourne front shop.
You'll spend about 70% on support and 30% on improving processes, systems and the team, reporting to the founder and collaborating with 1–2 other reps.
You'll train in office five days a week, then move to a hybrid setup once settled.
You'll be the first and last voice for customers and stockists, turning feedback into practical
📌 Customer Experience Lead -- Hybrid Role (Victoria)
🏢 The Dirt
📍 Victoria
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