Job Description
After a successful opening, our Burpengary dealership is continuing to grow, andwe'relooking for an experienced Service Manager to lead our Service Department into its next phase of success.
This is an exciting opportunity to join one of the newest dealerships in our national network and play a key role in shaping its future.
You'lllead a team focused on delivering outstanding customer experiences, building strongcustomerrelationshipsandcreating a positive, high-performing culture as the dealership continues toestablishitself in the region.
Working closely with dealership leadership,you'llhave the opportunity to influence operational performance, develop people, strengthencustomerpartnershipsandhelp drive the long-term success of the branch.
Why join us?
Join a modern dealership withstrong growthambitions.
Play a key leadership role in shaping the future direction of the Service Department.
Lead and develop a growing team within a supportive national business.
Work with industry-leading brands including Mercedes-Benz,FreightlinerandFuso.
Career development opportunities with Australia's largest Daimler Truck dealership network.
Access to ongoing leadership development and manufacturer training.
Employee benefits including health and wellbeingprograms,novatedleasingandretail discounts.
Whatyou'llbe doing
Lead all day-to-day Service Department operations.
Drive a customer-first culture focused on service excellence.
Coach, develop and support Service Advisors,WorkshopSupervisorsandtechnicians.
Monitorproductivity,efficiencyandfinancial performance targets.




Build strong relationships with customers and key stakeholders.
Work closely with Parts,Salesand dealership leadership teams.
Championsafety,complianceandcontinuous improvement initiatives.
Help position Burpengary as the dealership of choice for truck and commercial vehicle customers across the region.
Foster acollaborative,accountableandhigh-performing team culture.
Whatwe'relooking for
Previousleadership experience within a dealership service department.
Robust understanding of serviceoperations,workshopperformanceandcustomer service.
A proventrack recordof developing teams and delivering business results.
A collaborative, people-first leadership style.
Strongcustomerrelationshipandstakeholder management skills.
Commercial acumen and the ability to balance customer, operational and financial outcomes.
Commitment tosafety,accountabilityandcontinuous improvement.
Experience within commercial vehicles, automotive, truck, agricultural or heavy equipment industries will be highly regarded.
About us
VelocityTruckCentresAustraliais part of Velocity Vehicle Group, Daimler Truck's largest dealership group globally.
We are Australia's largest Daimler Truck dealershipnetwork,representingMercedes-Benz, Freightliner and Fuso across more than 20 locations nationally.
Our values of Speed, Value and Trust guide how we work and support our commitment to delivering outstanding outcomes for ourcustomers,employeesandcommunities.
Please note: VelocityTruckCentresAustraliarequires candidates to undergo pre-employment checks, which may include medical assessments and drug and alcohol screening.

📌 Service Manager (Queensland)
🏢 Velocity Truck Centres
📍 Queensland