Job Description
Care to Change: Improving care for everyone.
We are looking for an Area Coordinator (Support Coordinator) to join our expanding team servicing between Brisbane and Moreton Bay!
Our values are Be Open.
Be Honest.
Be Respectful.
Be Inclusive, if this resonates with you, then contact us today!
We are looking for a highly motivated, highly skilled, fun-loving person with fantastic time management and connections to allied health professionals within the Moreton Bay and Brisbane area to join our team.
At Care to Change, Area Coordinators are instrumental in business development and assisting NDIS participants in the implementation and coordination of all supports within their funded plans in order for them to meet their goals.
At Care to Change our management team is supportive, friendly, and passionate about providing quality and caring person-centered support to people with disabilities.
Care to Change offers staff the chance to grow within the profession, by offering ongoing professional development.
This position is a full-time position.
Duties and Responsibilities:
Work within the NDIS Code of Conduct
Manage a portfolio of participants and assist other team members where needed
Keep accurate and up-to-date records, with the ability to prepare reports and communication in a clear and concise manner
Work with participants, families, decision-makers and carers to identify and access opportunities for education and employment (where appropriate) in a professional manner
Provide proactive and effective support to participants to engage a multi-disciplinary team that meets their needs




Establish and foster relationships with external organisations and other service providers
File and case management with the use of cloud-based technology
Supporting participants to understand and implement their NDIS plans
Advocating for people to gain access to NDIS Funding
Ability to work autonomously and as part of a team
Engagement of new participants in line with Care to Changes' business development
Attend Senior Management Meetings
Essential Requirements, Qualifications and Experience:
Minimum of 2 years experience providing NDIS Support Coordination to participants and their families
Experience in advocating for participants to gain access to the NDIS
Remaining up to date with NDIS systems and practices
Understanding the importance of the NDIA and engaging with its staff, Local Area Coordinators and Planners
Excellent time management and administrative skills to ensure that files and reports are accurate and up-to-date at all times and the ability to prioritise tasks
Preparing for and attending plan reviews with the participant, family or representative
Experience with business development and growing business in line with company targets
Well-developed communication skills (verbal and oral)
Understanding of case and file management
Ability to report on outcomes
NDIS Screening Card and Working with Children Card
Hold a current driver's licence
Right to work in Australia
Desirable Requirements and Qualifications:
Tertiary qualification in Social Work or relevant qualification
Experience working within an allied health sector

📌 Area Coordinator (Support Coordination) - Moreton Bay & Brisbane (Queensland)
🏢 Care to Change
📍 Queensland