Picklezone is a new indoor pickleball centre located in Springvale, VIC dedicated to sport and creating a welcoming, active community.
We are looking for an
honest, reliable, punctual and attentive person
who is friendly with customers, willing to learn, and able to remain calm and professional under pressure.
This role may suit an experienced
venue supervisor, reception, retail or customer service all-rounder
who is ready to take on more responsibility and be involved in the day-to-day operation of a recent venue.
Pickleball experience is welcome but not essential.
Roll key Responsibilities
Welcoming customers, managing check-ins and responding to enquiries.
Managing bookings, memberships, POS and reception duties.
Maintaining venue presentation and ensuring courts are ready for play
Opening and closing the venue and completing shift handovers.
Coordinating social sessions, groups sessions and events
Customer engagement, social media content,



events and membership growth activities.
Monitoring the venue and identifying operational or safety issues.
Applying venue rules politely and consistently
Escalating customer, safety or operational issues when required.
Requirements
First Aid/CPR is preferred, and it must be obtained before commencement.
Relevant experience in customer service, hospitality, sport/recreation, reception, retail or venue operations is highly regarded.
Other role notes
The role is part time/casual with approximately ***** hours rostered per week, depending on availability and venue requirements.
The roster will include
weekdays, evenings, and weekends
.
If you have experience with
Sportlogic Booking system
, please let us know in your application.
#J-*****-Ljbffr

📌 Venue Operations Officer (Melbourne)
🏢 Picklezone Springvale
📍 Melbourne