This position would suit someone looking forstable, long-term employment with consistent hoursand the opportunity to become an integral part of a supportive and welcoming team.
About Us
AtUpward Life Family Practice, we are proud to provide high-quality medical and allied health services to our community.
We are a supportive, friendly and collaborative team who genuinely enjoy working together.
We believe a great workplace is one where everyone contributes, supports their colleagues and works together to provide the best possible experience for our patients.
If you are someone who enjoys being part of a positive and welcoming workplace environment we would love to hear from you.
The Opportunity
As a Medical Receptionist, you will be the first point of contact for our patients and an key part of the smooth day-to-day running of the practice.
You will work closely with our GPs, allied health professionals, nursing team and practice management to provide friendly, efficient and professional reception and administrative support.
Your duties will include:
Greeting and checking in patients
Managing patient information, enquiries and requests
Answering and directing a high volume of incoming calls, messages and correspondence
Managing all aspects of patient billing and payments
Liaising with external healthcare professionals when required
General administration including scanning, faxing and filing




Supporting your colleagues and contributing to the smooth running of the practice
Assisting the wider team wherever required
Skills & Experience
The successful applicant will have:
At least1 year's experiencein medical reception or administration
Experience working in abusy, high-volume environment
Previous experience in a GP practice or allied health setting (desirable)
Experience withBest Practiceor similar practice management software (desirable, but not essential)
A genuine commitment to working as part of a team
Essential Criteria
We are looking for someone who:
Presents professionally and positively
Has excellent written and verbal communication skills
Is friendly, approachable and patient-focused
Is a strong team player who is happy to support their colleagues
Can work independently and confidently problem-solve
Can multitask and remain calm and organised under pressure
Has excellent attention to detail
Takes initiative and is able to think ahead
Is reliable, flexible and willing to help
Takes pride in providing a high level of service to patients and colleagues
Hours
Full-Time:Monday to Friday, with availability between8:00am and 5:30pm.
If you are looking for more than just a reception job and would like to join a supportive, positive and genuinely great team to work with, we would love to hear from you.
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📌 Medical Receptionist (Queensland)
🏢 Upward Life Family Practice
📍 Queensland