Step Into Leadership with Regional Australia Bank
Job Description
Location:
Scone, Muswellbrook, Denman and Merriwa, NSW
Employment Type:
Full-time | Flexible and part-time arrangements will be considered
An unrestricted Driver's Licence is a requirement for this position.
Whether you're an experienced leader or an emerging people leader looking for your first leadership opportunity, we'd love to hear from you.
At Regional Australia Bank , we believe great leaders come from a variety of backgrounds.
If you're passionate about helping people, creating positive customer experiences, and supporting others to succeed, we'll provide the training and support to help you thrive in this role.
Why Join Us?
At Regional Australia Bank, we're more than just a bank.
As a customer-owned organisation, our purpose is to help regional Australians prosper.
Our people enjoy meaningful work, strong community connections and a workplace culture that values balance, wellbeing and personal growth.
We understand the importance of balancing work with life outside of work.
That's why we're committed to offering flexibility wherever possible, including consideration of part-time arrangements and flexible work patterns for the right candidate.
What We Offer
A genuine leadership chance with training and support
Flexible and part-time working arrangements considered
A supportive and collaborative team culture
Ongoing learning and professional development
The opportunity to build strong community relationships and make a real difference locally
Meaningful work with a purpose-driven, customer-owned organisation




A workplace that values wellbeing, work-life balance and family commitments
The Opportunity
As Branch Leader, you'll support our branches across Scone, Muswellbrook, Denman and Merriwa, guiding a team of Customer Advisors to deliver exceptional service to our members.
This is a hands-on leadership role where you'll spend your time coaching, supporting and developing your team while creating positive experiences for customers and helping your branches achieve their goals.
Reporting to the Area Sales Manager, you'll be encouraged to bring your ideas, develop your leadership capability and make a genuine impact within your team and the communities we serve.
What You'll Be Doing
Coaching and supporting team members to deliver outstanding member service
Building team capability through mentoring, feedback and development conversations
Creating a positive and inclusive team culture
Supporting branch operations and day-to-day activities
Strengthening relationships within local communities
Helping members find solutions that meet their banking needs
Managing customer enquiries and resolving concerns professionally
Supporting compliance and operational excellence within the branch network




Contributing to branch performance and business success
About You
You may already be leading a team, or perhaps you've been recognised as a natural mentor and role model who's ready for a leadership opportunity.
Most importantly, you're someone who enjoys working with people, building relationships and helping others succeed.
You will bring:
A passion for customer service and creating positive experiences
Strong communication and relationship-building skills
The ability to motivate and support others
Sound organisational skills and the ability to manage competing priorities
A willingness to learn and develop as a leader
Banking experience is welcome but not essential.
We are open to candidates from a variety of customer-focused industries, including retail, hospitality, business services and community organisations.
Training and support will be provided to help you learn our products, systems and regulatory requirements.
Leadership, supervisory or team-coordination experience, or demonstrated leadership potential
Strong interpersonal and communication skills
Ability to achieve results while supporting a positive team culture
ASIC Tier II accreditation (or willingness to obtain within three months)
Current unrestricted driver's licence
Interested?
We'd love to have a conversation about how this prospect could fit with your career goals and lifestyle.
Applications close: 7 October ****
.
Please note that interviews may commence prior to the closing date.
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📌 Branch Leader (Scone)
🏢 Regional Australia Bank
📍 Scone