Job Description
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Work with one of Australia's leading luxury automotive brands.
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Professional and supportive team environment.
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Modern dealership facilities at Essendon Fields.
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Adaptable part-time or casual employment arrangement.
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Opportunity to develop customer service and administration skills.
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Ongoing training and support.
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What's on offer?
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Work with one of Australia's leading luxury automotive brands.
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Professional and supportive team environment.
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Modern dealership facilities at Essendon Fields.
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Flexible part-time or casual employment arrangement.
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Opportunity to develop customer service and administration skills.
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Ongoing training and support.
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About the role
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As the face of the dealership, you will create a positive first impression for every customer who visits or contacts Lexus of Essendon. The role includes welcoming guests, managing incoming calls, supporting customer and sales enquiries, and providing practical administration support to the dealership team.
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Key responsibilities
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Greet customers and visitors and ensure they are promptly assisted.
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Answer and direct incoming telephone calls professionally and efficiently.
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Take accurate messages and forward them to the appropriate team member.
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Maintain reception, customer waiting areas and showroom presentation.
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Assist with customer enquiries and sales lead-management activities.
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Provide administration support including filing, data entry, mail handling and correspondence.
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Support dealership departments with general administration requirements.
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Deliver a customer experience consistent with Lexus expectations and standards.
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About you
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You will bring a polished, welcoming approach and the confidence to support a busy customer-facing environment. To be successful, you will have:
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A genuine passion for customer service.
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A warm, professional and welcoming manner.
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Excellent verbal and written communication skills.
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Strong organisation and attention to detail.
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A confident and professional telephone manner.
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Sound computer and administration skills.
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The ability to manage competing priorities in a busy environment.
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Professional personal presentation.
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Reliability, punctuality and a positive attitude.
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Experience
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Previous experience in reception, administration, customer service, hospitality, retail or an automotive dealership will be highly regarded. Applicants with strong customer service skills and a positive attitude are encouraged to apply.
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Location
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Lexus of Essendon
n 325 Wirraway Road
n Essendon Fields, Victoria

📌 Receptionist (Victoria)
🏢 Lexus of Essendon
📍 Victoria