Job Description
Parts Interpreter- Senior Opportunities Available
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Location: Townsville
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Hours: Full Time
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The Opportunity
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We're growing our Parts & Accessories team at Mike Carney Toyota – and we want people who are ready to learn, develop, and build a career.
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We have multiple roles available and are looking for:
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Experienced Parts professionals ready to make an impact, and
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At our dealership, you'll receive full training, hands-on guidance, and mentoring to help you succeed, no matter your experience level. You'll work in a high-performing, customer-focused environment where your contribution is valued and career progression is real.
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Join a team known for excellence, with a world-renowned model line-up, and a commitment to delivering Quality, Reliability, and Durability at every turn.
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What You'll Be Doing
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As the key link between our dealership and customers, you'll play a vital role in providing an Unbelievable Customer Experience by:
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Assisting with parts enquiries and accurate quoting using Toyota systems
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Identifying and upselling parts and accessories during repairs or scheduled servicing
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Preparing clear, itemised service quotes including parts, availability, and estimated delivery times
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Ensuring estimates are complete and accurate, including labour and additional items
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Communicating customer needs to the workshop team to ensure first-time fixes
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Following up on quotes and maximising sales opportunities
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Maintaining accurate records of all customer interactions and quote outcomes
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Providing friendly and professional support throughout the customer journey from service booking to post-service follow-up
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Why You'll Love Working With Us
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Free gym membership - stay fit and focused
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All-expenses-paid staff trips - including sailing, 4WD tours, and Hamilton Island getaways
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Monthly staff lunches and team events




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Free Cowboys footy tickets
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Uniforms provided, plus a cleaning allowance
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Ongoing training and professional development - including online and in-person
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Staff discounts on vehicles, servicing, and parts
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Service excellence awards and incentive programs
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Clear career progression - we promote from within
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Health insurance discounts
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This is more than just a job; it's a long-term career opportunity with a business that truly values its people.
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Who We're Looking For
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Previous experience in customer service or sales (automotive industry preferred)
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A motivated, proactive approach with the ability to work independently and in a team
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Excellent interpersonal and communication skills
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Strong time management and problem-solving abilities
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A professional appearance and friendly disposition
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Computer literacy and a willingness to learn current systems
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Basic automotive knowledge (desirable but not essential)
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Bonus Points For
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Prior experience in automotive Parts and Service
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Demonstrated ability to upsell and drive sales outcomes
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What's In It for You?
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Ongoing training and development - both in-house and external
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Career progression opportunities within a strong, reliable brand
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Access to exclusive Toyota employee vehicle purchase programs and benefits
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Supportive team environment in a modern, first-class facility
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Competitive remuneration package
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Ready to Take the Next Step?
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If you're ready to bring your passion for people and cars into a dynamic dealership environment, we want to hear from you!
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All applications will be handled with strict confidentiality. Only shortlisted candidates will be contacted for an interview.
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Mike Carney Toyota is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where everyone feels welcome and respected.

📌 Parts Interpreter- Townsville
🏢 Mike Carney Group
📍 Townsville